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PledgeMusic Statement About Payments Backlog

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PledgeMusic has always been committed to serving artist and fan communities. It was established by artists and was born of a need to change the way in which the traditional music industry operated. It was designed to help artists and their teams at every level.

That said, we deeply regret that recently we have not lived up to the high standards to which PledgeMusic has always held itself. We acknowledge that many artists have and continue to experience payment delays. These delays to artists are unacceptable--not only to them but to us.

While the company has made progress, we still haven’t reached our goals. PledgeMusic has been in discussions with several strategic players in the industry who have an interest in the PledgeMusic platform. We are evaluating a number of transactions with those potential partners, and we plan to announce details of this in the next 60 days. It is our expectation that payments will be brought current within the next 90 days.

As of now, we are working through the backlog of correspondence with artists and teams to clarify their payment plans and your patience is appreciated as we complete this task. Furthermore, we are also working to address the fulfillment issues that some of our consumers have experienced in turn, often as a direct result of artist payment issues. Despite the unfortunate circumstances, the passionate inquiries and messages of support on social media from fans are appreciated, acknowledged and understood.

We are deeply sorry that we have not lived up to the high standards to which PledgeMusic always held itself. We are committed as a company of passionate music lovers to get things back on track as quickly as possible.

Sincerely,

PledgeMusic

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Discussion

Dominik Luetje

Dominik Luetje commented

That's another win for those money hungry bastards and another loss for artists and their fans...

Keturah Anderssen-Chivers

Keturah Anderssen-Chivers commented

So my credit card has been deducted, and the band have updated saying they have actually sent my item. So where is it PledgeMusic? How can you legally refuse to send this onto me?

David Andrew

David Andrew commented

So they don’t have the decency to contact the people they’re thieving off,you have to chase them to be given a link to open (how wonderful)
What a shabby shower of shite pledge music is..!

Gary M Block

Gary M Block commented

Just remember they have your credit card numbers!!! I had a credit card expire when the Innes album payment was due and had to work like hell to switch to a new one. I never did get the Innes album, but I was charged on the new credit card just a few months ago. Did anyone get that album?

Lilian Evans

Lilian Evans commented

Thanks to John Owen Jones caring about his fans, he has spent a fortune on making sure all Pledgers got their goods. I understand special arrangements will be made for larger things like dinner with JOJ and similar pledges. I got my signed CD on the date promised (after a change from the original date) It is now available online (unsigned of course) if anyone would like to buy it....well worth the money as it's brilliant :-)
meantime I had pledged for two other artists both of whom left the Pledge Music company when this financial situation became common knowledge....so I won't get the cd's I paid for although in one case it has been produced and is available online. I understand that my money will not be taken from my account....but contradictory comments lead me to believe that is probably not true!
Pledge Music has let down a lot of artists and many more fans and I doubt anyone will ever trust them again no matter what they pull out of the hat to try to convince people.
Shame on you Pledge Music!!

Frank Bruno

Frank Bruno commented

Very disappointed. Please contact your buyers directly about this stuff. I only found out after asking about my many outstanding orders!!!

John Foster

John Foster commented

I can hear my wife saying "I told you so!" as I take this in.

Claire Thomas

Claire Thomas commented

Has there been any update?

Redfly

Redfly commented

The update is, they've scammed everyone. Check out Queensryches post about it.

Oliver Jones

Oliver Jones commented

Why haven’t you emailed this to everyone?

Tim Dunn

Tim Dunn commented

I pray you find your way. PledgeMusic plays a vital role in releasing new music to the masses. The music industry is beyond broken, any hopes for original content from them has long since been derailed. I’m not interestedin the top 40 bs they promote.
Love you platform. Best wishes for a speedy recovery.