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PledgeMusic Statement About Payments Backlog

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PledgeMusic has always been committed to serving artist and fan communities. It was established by artists and was born of a need to change the way in which the traditional music industry operated. It was designed to help artists and their teams at every level.

That said, we deeply regret that recently we have not lived up to the high standards to which PledgeMusic has always held itself. We acknowledge that many artists have and continue to experience payment delays. These delays to artists are unacceptable--not only to them but to us.

While the company has made progress, we still haven’t reached our goals. PledgeMusic has been in discussions with several strategic players in the industry who have an interest in the PledgeMusic platform. We are evaluating a number of transactions with those potential partners, and we plan to announce details of this in the next 60 days. It is our expectation that payments will be brought current within the next 90 days.

As of now, we are working through the backlog of correspondence with artists and teams to clarify their payment plans and your patience is appreciated as we complete this task. Furthermore, we are also working to address the fulfillment issues that some of our consumers have experienced in turn, often as a direct result of artist payment issues. Despite the unfortunate circumstances, the passionate inquiries and messages of support on social media from fans are appreciated, acknowledged and understood.

We are deeply sorry that we have not lived up to the high standards to which PledgeMusic always held itself. We are committed as a company of passionate music lovers to get things back on track as quickly as possible.



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Thomas Phillips

Thomas Phillips commented

£110.37 paid in Sept 18 and still not refunded and now not replying to and inquiries !! What a complete rip off

Larry Letscher

Larry Letscher commented

Hopefully the Attorney General, and Law Enforcement in the area of the company's home is looking into this, and charges and jail time comes down for whoever has MY fucking $! - oh, and FUCK Steve Vai, and the others! They have lost me as a fan now too!

Jason Gibson

Jason Gibson commented

I’m £450 down - where do I go next?
I’m disabled and have severe cataracts and accessing information isn’t too easy.

Dylan Herzog

Dylan Herzog commented

I need my money back , and your site to be deleted please

Gary Forsyth

Gary Forsyth commented

How can this site still be trading after ripping off so many people. Down £110 and now they don't even reply to messages now. Should be locked up.

Frantisek Biro

Frantisek Biro commented

They robbed me of $ 85. It's rude. I am from the Czech Republic and I cannot defend myself. I also paid for shipping 20, - $.

Dan m

Dan m commented

still waiting to A) get my money back from January, or B) receive the items. its been 3 months now

Cheryl Monroe

Cheryl Monroe commented

Will some1 plse explain what is going on. I want to buy some Bananarama items.

Rick Jones

Rick Jones commented

I have 7 open pledges for which I have not received the autographed cds. The value is over $220 . I want the cds. I tried to cancel Jah Wobble's newest but could not tell if it went to Pledge or not as I received no confirmation email about cancelling. I ordered it from Jah Wobble himself this past month. I hope it arrives soon.

Cheryl Monroe

Cheryl Monroe commented

Do you know if you can pay with payapl. I

Frank Kaczmarczyk

Frank Kaczmarczyk commented

So much for supporting "the little guy". Amazon, here I come.