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PledgeMusic Statement About Payments Backlog

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PledgeMusic has always been committed to serving artist and fan communities. It was established by artists and was born of a need to change the way in which the traditional music industry operated. It was designed to help artists and their teams at every level.

That said, we deeply regret that recently we have not lived up to the high standards to which PledgeMusic has always held itself. We acknowledge that many artists have and continue to experience payment delays. These delays to artists are unacceptable--not only to them but to us.

While the company has made progress, we still haven’t reached our goals. PledgeMusic has been in discussions with several strategic players in the industry who have an interest in the PledgeMusic platform. We are evaluating a number of transactions with those potential partners, and we plan to announce details of this in the next 60 days. It is our expectation that payments will be brought current within the next 90 days.

As of now, we are working through the backlog of correspondence with artists and teams to clarify their payment plans and your patience is appreciated as we complete this task. Furthermore, we are also working to address the fulfillment issues that some of our consumers have experienced in turn, often as a direct result of artist payment issues. Despite the unfortunate circumstances, the passionate inquiries and messages of support on social media from fans are appreciated, acknowledged and understood.

We are deeply sorry that we have not lived up to the high standards to which PledgeMusic always held itself. We are committed as a company of passionate music lovers to get things back on track as quickly as possible.



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Jeffrey Eagle

Jeffrey Eagle commented

I have a Ladytron CD with my name in the credits - that’s all I want as pledges to me.
I wanted to see Ladytron so badly, can’t do it until I get my merch due. How many fans have the sour experience.
I was warned...but had faith in Ladytron - terrible what you did to them, their fans and reputation of crowd sourcing

Gerald Cooper

Gerald Cooper commented

I am also wed a lot of money by pledge for the following items:-
Foreigner $40.83
Kevin Godley £17.86
200 Motels Frank Zappa £84.48
Sophie Ellis Bextor £17.86
Tangerine Dream - Live at Coventry Cathedral £28.72
I am absolutely disgusted how Pledge are NOT dealing with the situation and I now believe they may be trading under the name of Bespoke! A very dissatisfied customer, Gerald Cooper.

Andrea Marie Pinansky

Andrea Marie Pinansky commented

Owed serious money for months. No contact or real news. Pledge needs to not only pay up, but payback their cut. This has to be illegal. This needs to be resolved immediately. Preying on artists is unforgivable.

Paul Bonomo

Paul Bonomo commented

I just filed complaints to the BBB and FTC concerning Pledge. I am an artist who launched a campaign last year, fulfilled all my pledge incentives and am still owed money.

Nicolas Valenzuela

Nicolas Valenzuela commented

Cuando van a devolver los dineros?

Thomas Phillips

Thomas Phillips commented

£110.37 paid in Sept 18 and still not refunded and now not replying to and inquiries !! What a complete rip off

Josslyn Bond

Josslyn Bond commented

I went through my bank/credit card company and got refunded. This was much quicker and easier than hanging around waiting (which I tried).

Larry Letscher

Larry Letscher commented

Hopefully the Attorney General, and Law Enforcement in the area of the company's home is looking into this, and charges and jail time comes down for whoever has MY fucking $! - oh, and FUCK Steve Vai, and the others! They have lost me as a fan now too!

Jason Gibson

Jason Gibson commented

I’m £450 down - where do I go next?
I’m disabled and have severe cataracts and accessing information isn’t too easy.

Josslyn Bond

Josslyn Bond commented

Go through your bank or credit card company. Advise that good have not been received. They will take care of it for you.

Dylan Herzog

Dylan Herzog commented

I need my money back , and your site to be deleted please

Gary Forsyth

Gary Forsyth commented

How can this site still be trading after ripping off so many people. Down £110 and now they don't even reply to messages now. Should be locked up.