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PledgeMusic Update

PledgeMusic Update

To all who have been affected by the issues at PledgeMusic we wanted to let you know that the best way to contact us at this time is via this link: This will ensure that your inquiry will be linked to your account on the site, logged and ticketed. Any communication outside of this channel will not be tracked and therefore issues will take longer to get to and be harder to resolve.

We also wanted to share with you that the updates system is still operational, as are all tools for communicating with your fans from the site. Some of you may have experienced a glitch with the updates system which is being looked into. It was not, however, and will not be switched off.

Also if you are an artist and want to download your fan data you can do so from your dashboard at any time.

We are deeply sorry for what you are going through and are working around the clock to resolve any and all outstanding issues.


Please also see our previous statement here:

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Patrice Dang

Patrice Dang commented

Hello, I have never received my order from Hands Off Gretel.
I have tried to send you emails using the official form, and never got any answer. I wish to be reimbursed.

Pavarej Hwangdee

Pavarej Hwangdee commented

3 orders placed for the Cardigan vinyls since December 8, 2018. Tried help channel for 3 times... nothing happens.

Frank Drewniak

Frank Drewniak commented

I have followed the link and you never reply. Bunch of thieves.

Cöl Bröwn

Cöl Bröwn commented

Stop people being able to pledge on things, that is how you show you are "deeply sorry".
Still keeping stores open is just vacuuming up more hard earned money from people.

You already owe enough people.

Clint Smith

Clint Smith commented

Its hard to believe that you are "deeply sorry" when you have kept us in the dark for almost two months.

Richard Vine

Richard Vine commented

Do the decent thing, take down this website, stop pretending there is nothing wrong, when in reality you have fucked up, stolen money from fans and bands, the very people you still claim to want to help. Damn you!!!

Mark S

Mark S commented

I am curious, I am seeing a few bands and artists that I would pledge for in a second except that I am out of pocket for a couple of albums already, pledges that were cancelled due to your dishonesty with the funds. Why would I fund anything through Pledge when I'm already out of pocket? It is obvious that all I would be doing is leaving myself open to be ripped off again. Wow, you guys must think I am really stupid...

Yuen Chun On

Yuen Chun On commented


Pledge #2846699
Pledge #2760459

Lisa Chrystal

Lisa Chrystal commented

You can make a 'pledge' to the fans and the bands all you want to make. Just make sure that you let the people know it was a Ponzi scheme and you had NO INTENTION OF HELPING THE BANDS.
All you wanted was the money upfront to pay the bands. Then you use the money for your own GREEDY LIFESTYLE!
Please let the fans know when the FBI will be investigating.

Richard Vine

Richard Vine commented

Dear Pledgemusic
Your complete lack of willingness to communicate, to refund people for things (they will never receive) to pay bands the money you owe, is quite frankly shameful. Why your website is still "unchanged" like nothing is wrong is frankly amazing and damn wrong. Hang your heads in shame. Admit it, you are bust, we've lost our money. Just go away!!!