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Discussion

Josip Mador Bozinovic

Josip Mador Bozinovic commented

Got mine today.Whole month from shipping day but well worth the wait.

Matt Janssen

Matt Janssen commented

Hi, I ordered the single, E.P and the vinyl. It's December 12th and I have not received anything yet. Shipping to Australia, others here have received theirs a couple of weeks ago while others have not.

Graham Boyle

Graham Boyle commented

Those who received theirs in Australia a couple weeks ago were for the CD only, vinyls were delayed. I am still waiting for mine, it was only shipped on December 12th.

Enes Daye

Enes Daye commented

Did anyone get their signed EP? It's November 23rd, and still no news from shipping!

George Nerantzis

George Nerantzis commented

December 3 and still didnt receive it yet.

Grace Veach

Grace Veach commented

I got my handwritten lyrics signed by Roy today. I am so happy-- over the moon-- and I can't wait to hear the song!

Brian Monteiro

Brian Monteiro commented

Hi guys,
I see many people received emails confirming shipment. I never received such an email. Is there any way to confirm my order was shipped?

Thank you!

Manuel Alejandro Corzo Maldonado

Manuel Alejandro Corzo Maldonado commented

Hello,

I'm writing here because the direct question I made wasn't answered.
I pledged for "Digital Download of EP pre-order+ AccessPass". I haven't received the email with the download link and in the "download" section of the artist page (https://www.pledgemusic.com/projects/conception-ep/downloads) there is no button or link to download the EP. Not even in the app.

Please some help

Brian Monteiro

Brian Monteiro commented

Hi,

I would contact them via facebook if you haven't. They respond well there. Hope that helps!

Artist response
Tim Ferrone

Tim Ferrone commented

Apologies for confusion, that should indeed just be referring to the single

Sam Lewis

Sam Lewis commented

Well I've not ordered the single, just the EP. Has this just been marked as dispatched in error then?

Maximilian Ruane

Maximilian Ruane commented

I want to know about this as well. The email said my order was shipped, but I only ordered the EP. I do not feel this has been communicated very effectively.

Artist response
Tim Ferrone

Tim Ferrone commented

It looks like it could have been dispatched early in error then. If that is the case, then can I ask that you please do not publicise the fact?

Maximilian Ruane

Maximilian Ruane commented

If I receive the EP early, I will certainly respect that. I just want to make sure I'm receiving the correct product.

Thank you for the speedy reply!

Sam Lewis

Sam Lewis commented

Echoing the above, obviously if I get the EP early then this won't be shared etc. - but I wonder if the EPs have actually been posted out or whether its been marked that way in error online

Sam Lewis

Sam Lewis commented

I'm still a little confused about the EP. I've had a email saying my EP has been shipped, but the band's website says these aren't out until 23rd Nov - only the single has been mentioned at all recently, no information about the EP has yet been released. Have the EPs indeed been posted out?

Maximilian Ruane

Maximilian Ruane commented

Will tracking information be available for orders to the US?