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Discussion

Kyle badura

Kyle badura commented

I ordered the CD and t shirt bundle and I haven't received it yet. It said it was delivered on April 24 but got nothing.

Neil  Aycock

Neil Aycock commented

I purchased the Ultimate edition and received word that the signed poster fell through. The email mentioned about receiving a refund. While I was disappointed, things happen. I checked today and they only returned $34.33 for the poster. The only reason I purchased this was for the signed poster. I didn’t care for nor wanted the extras that came with it, but for the signed poster I decided to make the purchase. This was supposed to be fulfilled on 4/20, and it hasn’t. Once again, things happen and things don’t always get sent when they are supposed to. I sent Pledge an email rambling the same message and am awaiting a response on my request for a full refund. Purchasing something and then not fulfilling it only to see a refund of $34.33 out of the $120 is not the way to do business. Some may be ok with the extras still, but for those that purchased something only to have the order change should have the right to have it refunded. I hope this is resolved soon. Thanks.

Neil  Aycock

Neil Aycock commented

Pledge did good! Item was shipped already and they sent me a label to return. Stinks that Dokken couldn’t deliver the poster, but at least it is being refunded.

Eric Tinley

Eric Tinley commented

Have ultimate bundles been shipped yet?

Artist response
Frontiers Records

Frontiers Records commented

Hi Eric,

You will be hearing from customer service soon as there was a problem with the poster portion of your order.

David Alpizar

David Alpizar commented

Will the rest of order be shipped sans poster or do those of us who ordered this bundle have to reorder the vinyl, DVD etc.?

Artist response
Frontiers Records

Frontiers Records commented

Hi David, no, you will not have to reorder.

David Alpizar

David Alpizar commented

Specifically the colored vinyl which appears to be sold out

David Alpizar

David Alpizar commented

Awesome! Thank you for the quick reply!

Jason Brobst

Jason Brobst commented

Has anyone got their Blu-Ray yet? I know orders with the vinyl were delayed, but it didn't say the DVD/Blu Ray orders were.

Artist response
Frontiers Records

Frontiers Records commented

Jason, your order was shipped on May 3. There was a hold up with your order because of the vinyl delay. Jeremy Anderson, same exact response for you as well.

Rich Streske

Rich Streske commented

Will the Dokken pre-orders be delivered on April 20th or mailed on that date? Thanks.

Vincent Ellis

Vincent Ellis commented

Looks like it's all delayed. Pledgemusic sucks.

CB

CB commented

Only one signed item, that sold out pretty much immediately? I'll pass...

Brenda Brasher

Brenda Brasher commented

I just got the $45 (cd/dvd + vinyl) deal!!! Can't wait to get them since health reasons keep me away from seeing them live!! So, I'll just imagine myself at the South Dakota show when I'm watching it!!
Always rokken with Dokken

Brenda Brasher

Brenda Brasher commented

Sorry for the double post! Don't know why it happened.

Tammy Buckner

Tammy Buckner commented

I missed the Dokken bundle, but see it's online on Frontier's website. However, I do not see a conversion button for USA currency. If I calculated correct, bundle will be $60. Will their be any more of the bundles (or other "All Gone" items) released on pledgemusic. I'd rather pay the $45 instead of $60. Thanks

Artist response
Frontiers Records

Frontiers Records commented

Are you referring the Collector’s Box with the tee? If so, then simply go to Amazon and pre-order it.

Mike Nadiger

Mike Nadiger commented

So if I purchase the blu ray, I will receive a digital copy of the cd? Trying to clarify the all access digital download. Will the givital coph be able to be downloaded on iTunes?Thanks.

Artist response
Frontiers Records

Frontiers Records commented

Yes, you will get a download of the audio if your pre-order the Blu-Ray from Pledge. No, the video files will not be available on iTunes.