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Andi Downes

Andi Downes commented

Queried supply of vinyl with PledgeMusic and all I got a week later was a reference to May's post about there being a delay and an offer of a refund. We are now September. I am guessing that Hollie's team are no longer checking these posts but feel let down by the whole process. I don't want a refund just what I paid for months ago. Has anyone else received their vinyl yet ?

Andi Downes

Andi Downes commented

Still no vinyl. Can we have an update please.

Andi Downes

Andi Downes commented

Woohoo. Download now available. Just waiting for my signed vinyl now. Definitely worth the wait. Looking forward to catching Hollie live in the near future.

Michael Brückner

Michael Brückner commented

Has anyone received anything yet? I know I haven't and I'm getting really annoyed. How difficult can it be to give a download link and put the CDs in the mail - it's both out there in the regular market, for Christ's sake! Incompetence? Arrogance?

t

t commented

Hi Michael
The digital downloads been available for over a month now, see the downloads link above, we all received email notification with a link.
As for physical items they are on their way.
Sad that people are left feeling so frustrated but if you read my comment, 3rd below... and realize the outside management team is where the fault lies... at least we can urge Hollie to put on her jack boots on and kick the asses of those who could have very easily kept us informed and respectably in the loop like valued pledge supporters should be.
I too am bitterly disappointed, but more for Hollie as she is the one that her management team let down the most.

Ariel Cervantes

Ariel Cervantes commented

Has anyone received their goods yet??

t

t commented

How often have we heard say, everything worthwhile takes time? Well folks... I am so very pleased to see that Hollie Stephenson has actually proved that saying absolutely and indisputably true.

I have been rapturously listening to Hollie’ debut album for hours, and can only wonder in awe of the formidable talent that underscores her intuitive and superlative performance.
Hollie’ portrayal and delivery seems so skilfully natural and fluidly easy, as she takes us on an exquisite sonic journey. With a gorgeously rich and expressive voice, Hollie weaves a spellbinding path as she leads us through the enchanting landscapes of the songs and stories she shares with her captivated listeners in an intimate and engaging performance.
Hollie Stephenson’ debut album is guaranteed to delight and entertain, even the most demanding and discerning listener.
Anyone lucky enough to enjoy and appreciate this outstanding musical treat, will find they have discovered a true gem to add to their musical collection, a gem that will enrich their lives and thrill their senses over, and over again, as it takes pride of place on our essential playlists.

Jessi McPeek

Jessi McPeek commented

So the album has been out for over a week now has anyone received their pre-orders? My order came with a digital download and I assumed since the album had already been released I would be able to download on the spot or given a link in my digital receipt, but no such luck. I just want to make sure that my money didn't go to a page that is not making good on their sales.

t

t commented

Hi Jessi,
From 1 pledger to another, I am a little bemused that we fans/pledgers that pre-ordered will be the last to receive Hollie’ debut album.
There is something about that that is quite ironic really...
Though I wonder as previously stated; how much of this situation should be attributed to Hollie’ management and promotional staff and mechanisms, rather than the young artist whose experience in such matters may well be quite limited

Regardless, I know... pledgemusic is a reputable site, but can only tell us what they themselves are told by Hollie’ management.
I personally believe Hollie will see that all pledges will be fulfilled, even if she has to learn to seriously kick some damn corporate and managerial butt.

In any case, life is a learning experience, one way or the other.
I sure hope this regrettable situation does not detract too much from Hollie’ excitement, joy and pleasure in releasing her debut album

t

t commented

Being a person who prefers to put my money where my mouth is...
I have re-pledge for a signed CD
Especially after posting the ‘rally the troops’ “support your indie artists’ spiels below...

Though I prefer and seek lossless digital downloads, (converting to 320kbps MP3 for personal players)
Such a great young artist with a gorgeous voice deserves our support

Hollie can keep the humble £8 I initially paid for a digital download as a small donation towards her eagerly anticipated debut album. Meagre as that is... we all can be happy doing what we can.

I know I’m going to be richly rewarded for supporting Hollie’s music.
In fact! I believe Hollie will be gracing us with some of our most cherished musical gems shortly and with future releases, so I’d like to ensure she knows she has my unconditional support regardless and ‘come what may’

That's what fans are for and what fan funding is all about

With 18 days to go I hope others may feel inspired to re-pledge for Hollie’s Debut album too

t

t commented

Hi to all
From one pledger to others, Hollie will deliver an album well worth, our wait and rewarding of fan loyalty.
That, you can take to the bank!
Her exceptional talent, skills, intuitive delivery and gorgeous vocals should be enough to dispel any misgivings whatsoever.

Hollies first update 27th August, 2015 notified us of a release date change to early 2016.
Even so, I am heartened to see many reaffirm their support for Hollie as we pledgers know... so many unavoidable things may happen to alter and change plans and predictions, so it is important that we all encourage those with less crowdfunding experience to maintain focus on supporting the artist, and backing them up when they spread themselves a little thin occasionally too.
Who amongst us wouldn’t want Hollie to do the absolute best for herself, her music, exposure and expansions of her fan base given any opportunity?
We are here to back and support the artists... If Hollie has any delays, set backs or hopefully great opportunities open up to her then we should have no problems with her delaying the release date.
Hollie has my unconditional trust and support

Ian Humphreys

Ian Humphreys commented

I always thought Pledgemusic was more than just investing in new music/talent it was about being part of the process even with Preorders. Patience is great however complete silent on PledgeMusic is not part of the game. If updates can be done on Facebook then a brief note to say it is happening is all it needs. I contacted Pledgemusic and they said they were still waiting for Hollie's management to contact them.

I cancelled here and I got the album from Amazon.

t

t commented

I agree with you Ian.
Crowd funding, particularly on pledgemusic is about being involved, updated and kept in the loop, regardless of whether it’s a pre-order or funding from scratch.
I believe we’d all agree that a little attention and appreciation goes a very long indeed!
I guess my expectations would be a little different if Hollie was not such a young artist with limited experience in the business side of the industry.
I wonder how much of the inattention should be attributed to the management and promotional staff ?
Someone needs to ensure that young artists are aware that many, many people who may pledge and back them are not twitting and faceaching.
Regardless, it is certainly reasonable to expect interaction on the site and facility where the pledge is made on the promise of being included as a valued contributor.

My efforts were to reassure anyone with doubts that their pledges would be fulfilled.... eventually
In any case, I hope you are enjoying Hollie’ album and you have contributed to her sales figures regardless.

James

James commented

Is this actually going to happen? I pre ordered exactly 12 months ago today. I love supporting new artists, but need to know what is happening (or not)

t

t commented

Far be it from me to wish to interfere in pledgemusic’s team operations (especially when they receive 15% of everything for their services)
BUT in all fairness... Luke of pledgemusic did state clearly further down in this discussion column 16:54 05 May, 2015
Luke commented
Hi everyone,
If you have a question about your order please use the ‘Contact Us’ option on your pledge -
http://www.pledgemusic.com/pledges.
Thanks for your support!
Luke
PledgeMusic

I personally have always found pledgemusic to be professional, customer focused, personable and very helpful.
Though at times there can be a very frustrating glitch and delay in response... it certainly helps to be considerately persistent.

James

James commented

Surely Holly knows more about this than Pledge does? Holly is releasing this album, so she knows all the what/when/whys.

I do agree though that when I have contacted Pledge (on an unrelated problem) they have been most helpful.

Holly. Please let us know whats happening

t

t commented

Actually, that is what makes pledgemusic different from the other crowd funding platforms. For their 15% a pledgemusic staff member is assigned to Hollie Stephenson’s pledgemusic campaign to interact with pledgers, answer questions and resolve issues.

I think the lovely young Hollie is flat out in gigs, appearances and concerts, promoting her album and her music.
Perhaps you should ask some more experienced artists how exhausting and draining, riding the promotional concert tour whirlwind really is.

I do hope the pledgemusic team member contacts Hollie regarding your concerns...

But in any case, and regardless; if you have had dealings with pledgemusic before, then might I suggest my friend, perhaps you may relax to the max knowing that all our pledges will indeed be fulfilled in due course... and we can all rest assured Hollie is (though extremely busy) well and doing fine. See for yourself.... https://www.facebook.com/HollieMusicLondon https://twitter.com/hollie_b7