I’m very sorry to announce that there is a serious problem at PledgeMusic – we artists don’t know what has happened but we are not getting the money that you have pledged and neither are we getting any proper explanation of what has happened or where that money is.
I can not tell you how upset I am that your money has not come to the project that you so kindly supported.
I used this platform in good faith as have hundreds of artists before me.
I have been sending endless emails to find out what is going on but the key worker assigned to my case has not been able to enlighten me. All he can offer is that the problem is being dealt with by the CEO’s of Pledge but no information is trickling down to the grassroots level of their workers and therefore neither to the artists.
The only information I have is from the latest statement from Pledge Music bellow.
At this point I am more than frustrated and my main concern is not for my project but for the money that has come out of your accounts and seemed to have disappeared.
Of course I really hope that PledgeMusic will honour the payment of this money when/if they can sort out whatever is going on.
In the meantime I ask for your patience with regards to receiving the cd as I will have to work out a different way to pay for the recordings I have made with Alonza and then find funds to manufacture the album.
I am doing everything I can this end but am getting very little back from PledgeMusic.
Please do feel free to email me directly at email@example.com with any questions or concerns.
I don’t know if there is a platform on PledgeMusic for pledgers to get intouch with PledgeMusic themselves. They do have a twitter and facebook page and here is the help link on PledgeMusic https://www.pledgemusic.com/site/help
Bellow is the statement from Pledge Music and also a link to an article in NME about the problem https://www.nme.com/news/music/crowdfunding-site-pledgemusic-responds-as-musicians-claim-theyre-not-being-paid-2438540
A Statement from PledgeMusic
To the PledgeMusic community,
The situation that PledgeMusic has found itself in is unacceptable and to all of the artists, managers, labels and fans who have put their trust in us, we are deeply sorry.
All of us at the company are working around the clock to address everybody’s concerns and are hopeful of reaching a positive resolution soon.
To you artists especially, we understand that every last penny is vital to your project’s successful delivery and as such we wanted to share with you some of the concrete action that we have undertaken to date:
Firstly, PledgeMusic is a unique platform with millions of active users and we strongly believe that, notwithstanding our recent problems, PledgeMusic has very significant value.
We are in discussions with several interested parties about a potential partnership with or acquisition of PledgeMusic. These conversations, if successful, would lead to a transaction which would allow us to meet all of our outstanding obligations. As a result, we are hopeful that, as long as the company is given some breathing space to operate, a solution to these current problems will be found.
We cannot reveal further details of these conversations at present as we are bound by commercial sensitivities but as soon as we have any news we will release it.
Secondly, PledgeMusic is in advanced discussions with an independent third-party company to manage all artist funds going forward.
Finally, as previously announced, co-founder Benji Rogers has returned to the company as a volunteer strategic advisor and observer to the board of directors. Benji will assist and advise the new management and finance team on the inherited and existing issues, as well as with the forward planning for the company. His statement is HERE
Benji remains as full time Chief Strategy Officer of DotBlockchain Media.
In closing, the board and management team’s priority remains settling any and all back payments that are owed.
We ask for patience. We know that for a lot of you this must be wearing very thin, but we can only reiterate that we are fully focused on making this situation right.
Sincerely and with thanks,
The PledgeMusic Board and Management.