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Discussion

Dave McLeod

Dave McLeod commented

Tried to delete my pledge due to unfulfilled order and says the page is inactive. WTF is going on.

Tony Vindevoghel

Tony Vindevoghel commented

The same thing happened to me. I had to email them. I just got an auto reply email

Jon Kristiansen

Jon Kristiansen commented

LEE AARON, former Metal queen now to be known as the RIPP OFF QUEEN! Sad but true

Mark Fluter

Mark Fluter commented

This wasn't her doing. She has commented on face book to fans to request a refund Apparently Pledge is at fault here and several artists are in the same situation where vinyl was ti be produced

Jon Kristiansen

Jon Kristiansen commented

That might be so but not everyone is connected with her on FACEBOOK, think they should at least post some info. herWrite your comment here.

Sleaze Roxx

Sleaze Roxx commented

I also have a refund being processed. I think we've waited long enough with no updates or communication.

Dan Chartrand

Dan Chartrand commented

Same here... got my refund over a week ago... worst service and lack of updates ever!

Mark Fluter

Mark Fluter commented

I just asked for a refund through Pledge Music and they processed it. Its a shame, but this dragged on too long. Had there been at least some updates I would have waited it out.

Dan Chartrand

Dan Chartrand commented

I had the same issue when i ordered my Turbonegro vinyl (not through Pledge) but there were updates - and the guy said the record label did not make enough vinyl, and when this happens it can take up to 4 months to make more... is this the same issue? Again, an UPDATE would be greatly appreciated... at least keep us in the loop!

Dan Chartrand

Dan Chartrand commented

And who is to blame? Lee Aaron or Pledge? All i know is that I ordered through Pledge the new Doro vinyl (due out August 17th) and got in in the mail today (Sept 4th). So somewhere, someone dropped the ball...

Dirk Maeyens

Dirk Maeyens commented

Please update us on the status of this pledge. Like others I haven't received anything yet (CD + Vinyl) This is most annoying.

Dave McLeod

Dave McLeod commented

Another disappointed pledge. I've had the pleasure of seeing Lee in person since 1984 and she has always been low key and personable at the live shows. Since Steven Beeder has stopped doing the web page and running the store I have had problems with delivery of ordered stuff. Still waiting on info for the vinyl album and t-shirt. I guess I am one of the lucky ones who has the autographed CD. More timely updates would be most welcome

Dan Chartrand

Dan Chartrand commented

this is the response I got from emailing directly from Lee Aaron's her website (to see if they know anything):

"We've forwarded your email to ILS/Universal for a response. PLEDGE music has had business difficulties and we are not in charge of fulfillment of the orders."

Dave McLeod

Dave McLeod commented

Thanks Dan

The autographed CD I received was postmarked from Faithful Productions which I think is Lee's home address.
Curious that you received the above response. This isn't looking good.

Dan Chartrand

Dan Chartrand commented

The email i mentioned above was indeed from Faithful Productions...

Cöl Bröwn

Cöl Bröwn commented

I am gonna say this in public as I am particularly annoyed with this pledge. I was told my autographed CD was dispatched on 29th May but have received nothing. I have seen on here and on Facebook several other customers are in the same boat. I have contacted Pledge several times now and have no resolution at all. They asked the team for Lee Aaron to help and so far they have completely ignored this. I cannot believe an artist and her representatives show this little regard for paying customers. Pledge is normally a great thing, but it really depends on which artists you are dealing with as it is their people dealing with the orders.
I hope everyone who has received their items is happy, but for those of us who have received nothing and are getting zero "customer service support", have been seriously ripped off.

Mika Mettälä

Mika Mettälä commented

I says in my orders page that it was sent 29th of May. I wrote them email asking where is my order on 26th of June. No answer, no parcel. My order was for the signed CD. Paid over 40 dollars for it and got nothing. Without the signature from local record store I could get it for half the price and would have had for a very long time. Very disappointed!

Cöl Bröwn

Cöl Bröwn commented

this has been the worst pledge campaign I have ever dealt with. awful awful service, and still waiting for a refund for the item that I should have received months ago and have spend ages just going back and forth with pointless messages and snotty comments on FB

Artist response
Damon Marzano

Damon Marzano commented

21 MAY, 2018
Diamond Baby Blues LP
Hi all. For a few reasons beyond our control the production of the Diamond Baby Blues LP has been delayed a little. We will get you an ETA as soon as possible. Sorry. In the meantime we hope you are enjoying the Access Pass download of the album.

Artist response
Damon Marzano

Damon Marzano commented

Guys there was an update on May 21 about vinyl delays.