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Gordon Ellis

Gordon Ellis commented

anyone here to answer querys ? I would like a reply please,when can I expect to receive my book ? my patience is wearing thin

Artist response
Hot Press

Hot Press commented

Hi Gordon,
We need to check items like this during "office hours" not because we're not paying attention, but because that's when our fulfilment provider will be able to answer any questions. We will get back to you tomorrow, Monday 24th November

Gordon Ellis

Gordon Ellis commented

still not received my book yet, is there a problem and when can I expect delivery ?

Stuart Harkness

Stuart Harkness commented

How can we download the digital copy?

Artist response
Hot Press

Hot Press commented

Hi Stuart,
Because of the nature of the book (lots of highly designed and well thought out pages) we have to do quite a bit of work to get it into the various ePub and .mobi formats that people need. In this context we will shortly be sending out a mail for people to elect their 'preferred' format so that it can work as well as possible on their chosen platform.

Mr Trevor Tucker

Mr Trevor Tucker commented

Hi when will the book be delivers???
Trev

Artist response
Hot Press

Hot Press commented

Hi Trevor - The A4 book was sent to print Friday 8 days ago, we'll be checking in on it at the start of next week and should have a defined "Finish" time for it then - . When it's finished at the printers, it will take 3-6 days to get to you.
Hope you enjoy.

Artist response
The Philip Lynott Book

The Philip Lynott Book commented

Hi Tara. Just replied to your email there, look forward to hearing back from you.

Tara Elfenbein

Tara Elfenbein commented

BTW, I love my poster :D Yeah Philip Parris Lynott!

charlie padgett

charlie padgett commented

Hi, Wondering when you will be shipping the T-shirts?

Artist response
Hot Press

Hot Press commented

Hi Charlie - The T-Shirts are being finished by the producer as we type. They should be shipped by mid-next week at the latest.

Alexandra Carr-Malcolm

Alexandra Carr-Malcolm commented

Hi - Is the plan to ship the books and the T-shirts at the same time? I still haven't received my t-shirt yet. Alex.

Paul Beaurain

Paul Beaurain commented

If the book is at the printers why do we still not have access to the digital version? When will this be made available?

Artist response
Hot Press

Hot Press commented

Hi Paul,
The digital edition has to go through a similar process to the physical! What is sent to the printers is an ultra hi res profile product that is literally almost Terabytes! That needs to be turned into something which digital devices can cope with!

Anna Mason

Anna Mason commented

Hi everyone!

If you have a question about your pledge, you can send us a message using the "Contact Us" link here, we'd be happy to help: https://www.pledgemusic.com/pledges

Thanks for your support.

Anna
PledgeMusic

Dario Beretta

Dario Beretta commented

Hi, I am interested in the A4 book but I couldn't find anywhere information about the shipping cost: is it included, or not? Thanks for letting me know. Cheers!

Dario Beretta

Dario Beretta commented

It does, thanks a lot. I was wondering because it didn't specify if it was included regardless of the location where you want it to be sent. But I suppose that means it's incuded no matter where you live :)