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Andy Murray

Andy Murray commented

Was right up front for the Richmond(Glen Allen) gig. Amazing experience. We'll make another sick tight connection in Baltimore 11/2!
Maybe do something special for VA Beach area? Two years in a row now. -Rock on forever.

Dustin Boren

Dustin Boren commented

Does anyone know if there were autographed CD's during the preorder? I know they had signed litho's and vinyl's, but I need to specifically know if they had and signed CD's. Please respond if you can thanks!

Ryan Rimmer

Ryan Rimmer commented

Just found out I won the signed Grifter vinyl! When should I expect to receive this?

Dan Dziak

Dan Dziak commented

A week after release I finally received my order and it is damaged. Who should I contact?

Dillon Glasco

Dillon Glasco commented

Good luck, it's been a week since I've emailed them twice with pics of my damaged litho and I haven't heard anything yet. I even tweeted 311 and didn't get a response...really blows...

steven lippert

steven lippert commented

Did you eventually get a replacement? I am still waiting proper response following a damaged item bought via Pledge.

rick mcneilly

rick mcneilly commented

Did anyone purchase a VIP package? I am 10 days away from a concert and i havent received the early entry wristbands.

Ryan Rimmer

Ryan Rimmer commented

I purchased a VIP package and haven't received my wristbands, socks, pin or posters and the show is Sunday!

Brad

Brad commented

Got my order on time. Only ordered the CD. Got the CD case and the insert, but no actual CD. Contacted PledgeMusic and still haven't heard back. The band made a terrible decision to not use a standard service to release their album.

Brad

Brad commented

follow-up: was finally contacted by pledgemusic, and they are sending me a new one, hopefully this one contains a CD

kelli krueger

kelli krueger commented

Super grateful for winning the "sweet socks" !! Just one thing...when the package came in the mail it was empty ...just an envelope. Now I thought this was hilarious ! However I was wondering how to get the actual socks? Please send me an e mail @ xfdt2day@aol.com See ya in Denver 311 NATION !!

Michael

Michael commented

This is pretty much the first thing I have backed on here that I'm completely satisfied with. Thanks 311!

Dillon Glasco

Dillon Glasco commented

I just got my package today and my autographed lithograph is damaged. The corners are bent and there's dents on picture itself. Even the vinyl is somewhat damaged

Dane Lopes

Dane Lopes commented

At least you got your litho, my package came with everything EXCEPT the litho :(

Dillon Glasco

Dillon Glasco commented

Yeah but what good is autographed litho that's damaged and peeling apart? Pledgemusic sucks. And the customer service is shitty. I won't be a pledge next time

Dane Lopes

Dane Lopes commented

Same here. I guess I'll just wait for it to hit stores. I've emailed pledgemusic 4 times and haven't had a response yet.

Dillon Glasco

Dillon Glasco commented

Hey man, they just got back to me and they're sending me some new ones. Don't give up hope!

Dane Lopes

Dane Lopes commented

They just got back to new too!! I hope the issue is resolved soon

Dane Lopes

Dane Lopes commented

I just got my package today, BUT there was no autographed lithograph in the box that I payed for. Is anyone else having this problem?

Daniel Loop

Daniel Loop commented

Pledge music sucks! Emailed them about not having a package yet and everyone I knew in my state got theirs and they pretty much told
Me to fuck off. So, I will be getting my album and probably a not signed lithograph a week after it came out. Glad I pre ordered it, FUCKERS!

Dane Lopes

Dane Lopes commented

I can't find a phone number to call either. In stead of the autographed litho I got an unsigned poster in the box. I'm really bummed out.

Daniel Loop

Daniel Loop commented

You're not going to get it either. Pledge music and 311 could give a shit! They just want your money.

JUAN C ROMERO

JUAN C ROMERO commented

That sucks Dane, sorry to hear. I am picking up my order from my PO Box today and am now crossing my fingers my order is correct as I too ordered a signed Litho. Was the signed Litho listed on the item sheet in your package?

Dane Lopes

Dane Lopes commented

Yeah it's in my receipt so I definitely ordered it and payed for it. It's just a bummer because I payed the extra money for the autographed litho. I'm going to keep trying to get this issue resolved. Wish me luck.