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Peter von Arx

Peter von Arx commented

hey Joe, I have not received my order yet. Did you send it ?? thanks Peter

Artist response
Joe Stopps

Joe Stopps commented

Hi Peter. This was originally sent in late July. I have reposted your items today. Sorry about the wait.

Brady Green

Brady Green commented

Hey Joe - I just bought the vinyl from my local indie shop, unaware there was a even Pledge campaign or the quality issues with the vinyl. Like the others, mine is missing track 5. Will you please let me know how I can get the replacement vinyl? Loving it regardless! So good. Thank you.

Brady Green

Brady Green commented

Thanks Joe, I emailed on 30 Aug with no reply from Daryl yet.

Artist response
Joe Stopps

Joe Stopps commented

Hi Brady. We are awaiting replacement stock as the last batch had quality control issues. We will be sending a replacement the moment they arrive. My apologies for the delay (Via Daryl)

Brady Green

Brady Green commented

Thanks very much. So sorry you guys are having to deal with this!

Brady Green

Brady Green commented

Still have not received the replacement 3rd press of this! Still being sent? Thanks

Joe Stopps

Joe Stopps commented

Hi I understood they had all been sent out, I'll get one out now.

Artist response
Joe Stopps

Joe Stopps commented

Brady do we have your address, I cannot find your order on pledge

Brady Green

Brady Green commented

I didn't order on Pledge, I bought the album on the day of release at a local indie shop, Silver Platters. I've sent my address to Daryl - let me know if you guys need me to resend.

Artist response
Joe Stopps

Joe Stopps commented

Hi Brady, Daryl is on holiday and I don't have your address

email me on josephstopps@mac.com

Troy Vail

Troy Vail commented

Got my new signed CD and love it. Still unsure why I received another one other than this one is signed and numbered and the first one was glossy with no number but Toms signature. Huge Twins fan so this is nice to have. Also you guys might check out Tom's other project Babble.

Neil Andrew

Neil Andrew commented

Anyone had their print yet? I expected it last week but it’s a no show so far

Troy Vail

Troy Vail commented

Got mine today. In the USA Illinois.

Ronald Peters

Ronald Peters commented

Also in the USA, still nothing.

Warren

Warren commented

I have just got to add a comment again about this CD. I absolutely love it and listen to it over and over. Is Tom looking to tour alone as would love to see him but cannot bring myself to see Culture Club on the same bill?

Dario Gabriel Perez

Dario Gabriel Perez commented

Hi! I found you through Spotify and fell in love the disc. I pledged for the signed media book and badges; regardless, the shipping cost were high (I live in Chile). To my surprise the shipment has no tracking number! Why is that price for the shipping?

Mike Belshaw

Mike Belshaw commented

Hi firstly can I say I love the album great to have you making pop music again :)
Today I received my second Vinyl, to be honest I was not aware of the problem until today. My original is good thank you so well done for all your doing replacing peoples vinyl, all the best to Tom

Greg Weber

Greg Weber commented

Thank you so much for the wonderful music and and the badges and cards, nice package.
Glad you gave us music in 2018. Things happen..that is life.

Chris Ayres

Chris Ayres commented

Hi Joe,

I left my comment on another thread (updates section). Repacement vinyl received (thanks) - but awful quality. Side 1 is so scratchy, especially tracks 1 and 3 (all the way through Shooting Star). I am really disapointed - such a good album - but let down by manufacturing or handling...

Artist response
Joe Stopps

Joe Stopps commented

Hi Chris, Email me your address and I will get you a decent one. This is unfortunately one of the issues we have been dealt. I am not sure what happened in the factory but they are replacing them for me and taking full responsibility. We caught the problem only after sending out a few dozen copies, and I guess you are one of those customers whom we dispatched to before spotting this.

Peter Gosnell

Peter Gosnell commented

Same Issue here?
I got the replacement vinyl the other day, still no sign of the signed vinyl, BUT, the vinyl is dreadful… Really really bad quality, scratchy and very very lo-fi????
This is one of those pledges that is a disaster from start to finish….

Also you can’t post albums in envelopes?
Badly packaged….

Thierry Calmont

Thierry Calmont commented

AWFUL DELIVERY! I cannot believe in 2018 that Pledge Music send records and everything we bought without safely protections. Everything arrived torned, damaged, creased... Vinyl is sent without plastic protection, without bubblewrap bubble mailer, without strong cardboard. Next time send vinyls just in a usual envelope. I can't believe it! I received 3 parcels and each time everything inside was damaged because it's not safely parcel. I'm very angry!!! Thierry

Artist response
Joe Stopps

Joe Stopps commented

Hi Thierry. I am so sorry about this. This is Joe Tom's manager

We'll send out another package. I am not sure if the items were sent from my office or the Pledge fulfilment centre but you cannot have damaged items Joe

Thierry Calmont

Thierry Calmont commented

Hi Joe and many thanks for your kind mail. I'm sorry but that's not possible to send records, art print... without safety protections. Post offices services are awful nowadays and I'm just living to Paris. Please write me to tcalmont@gmail.com I want to talk with you cause I'm the editor in chief of the first french gay mag in France and Belgium too : Tribu Move. It's a free printed mag. Please see www.tribumove.com Sorry everything is in French and I think we need to do a Tom Bailey interview regarding Science Fiction release. All the best from France and take care. Thierry