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Aaron J Carlson

Aaron J Carlson commented

Paid over $20 for postage and handling. Package was sent media mail for $3.17. Received more than a month after 12/7 release date. These aspects were disappointing and will think twice about future pledges.

Artist response
Craig Roseberry

Craig Roseberry commented

Hi Aaron,

We're sorry to hear that you're disappointed with postage fee for your order, as well as, the length of time it took to receive your package. Firstly, we have no control over the postage and handling fees charged. Those are set solely at the discretion of Pledge. We are, however, fully responsible for order fulfillment/shipping.

We sent several updates outlining why there was a delay in order fulfillment. In short, it was largely due to a back up at the pressing plant, which delayed delivery by 3+ weeks.

Once again, we sincerely apologize for the inconvenience this might have caused you but it was out of our control. However, in an effort to show our deep appreciation for your patronage and patience, we made sure to include additional specially-curated items within every delayed order as a courtesy. Hopefully that helped alleviate some of the frustrations you've experienced.

With warm regards,

Team Vanessa Daou

Rodolfo Aedo

Rodolfo Aedo commented

Well, I think the Kid Recordings $45 pack i$ much attractive than the Pledge $60 pack. See their individual details and you'll see.

Rodolfo Aedo

Rodolfo Aedo commented

Hey Craig, i noticed that those (b&w) 2 Signed Vintage Press Photos were available at first only as part of the Zipless Deluxe Bundle ($250) and now i saw them as a part of Kid Recordings $45 pack too. Man, I want those photos, i already have the Signed Rehearsal Tapes CD (yes, signed). Please, make these 2 photos part of the Pledge $40 pack or make a new one :-). Great album!. I bought the Pledge vinyl only pack right after announced. Thx.

Leighton Anderson

Leighton Anderson commented

Same comment from Australia regarding shipping. More than happy to pay $30 for the album but shipping is $40 on top of that. Something is not right.

Artist response
Craig Roseberry

Craig Roseberry commented

Thanks for your message/comment and interest in purchasing the 'Zipless' vinyl album, Leighton.

Unfortunately, we don't have any control of the shipping costs, they're set independently by Pledge. However, we are currently offering exclusive limited edition vinyl bundles directly via our Daou Records and KID Recordings bandcamp pages which you can access here:

Daou Records -" http://bit.ly/2Qja2zh
Kid Recordings -" http://bit.ly/2RIxhzw

The stand-alone vinyl LP will be available on those sites after 12/14 - and all international shipping costs will be $26 USD.

Hope this is helpful. if you have any other questions, please let us know.

Rodolfo Aedo

Rodolfo Aedo commented

Hey Craig, Does the Kid Recordings bundle contains the 11x22" fold-out poster? Could you confirm it? Thx.

Artist response
Craig Roseberry

Craig Roseberry commented

Hi Rodolfo. All copies of the 'Zipless' vinyl album include the lyric sheet inset, download card and 11x22" fold out poster.

Artist response
Craig Roseberry

Craig Roseberry commented

Also, regarding your questions/comments about the other bundle packages offered on the Daou and KID Recordings bandcamp pages - these strictly limited packages were only made available after the official release date of the album, immediately following the exclusive pre-order period of the Pledge campaign. As you can see, the quantities are very small (5 of each). We wanted to be able to offer the larger more diverse packages to Pledge and then set aside a smaller select group of products/items for our individual stores at different price points allowing fans to have a wider option of items to choose from. Hope that makes sense and explains things. Best, Craig

Alexandre Athané

Alexandre Athané commented

Hi there ! I would definitely order the Zipless vinyl, but shipping to France it the most expensive shipping I've ever seen for vinyl shipping to France !!! It's more expensive than the vinyl itself !!! Is this an error? Please can you check ! Thanks a lot :)

Artist response
Craig Roseberry

Craig Roseberry commented

Hi Alexandre! Thanks for your message and interest in purchasing the 'Zipless' vinyl album. Unfortunately, we don't have any control of the shipping costs, they're set independently by Pledge.

However, we are currently offering exclusive limited edition vinyl bundles directly via our Daou Records and KID Recordings bandcamp pages which you can access here:

Daou Records -" http://bit.ly/2Qja2zh
Kid Recordings -" http://bit.ly/2RIxhzw

The stand-alone vinyl LP will be available on those sites after 12/14 - and all international shipping costs will be $26 USD.

Hope this is helpful. if you have any other questions, please let us know.

Alexandre Athané

Alexandre Athané commented

Thank you for this information, I will order it from one of those sites after 12/14 ! I love this album and look forward to getting it on vinyl :)

Alexandre Athané

Alexandre Athané commented

Hello Craig, I have visited both DAOU Records and Kid Records a number of times since 12/14 passed, and I do not see any stand-alone vinyl LP of Zipless ... yet?

Mark Watson

Mark Watson commented

Great album. Would buy vinyl, but £30+ postage to UK is a deal breaker. Gutted :(

Jacob

Jacob commented

Um should I ask how much shipping is?

Artist response
Craig Roseberry

Craig Roseberry commented

Hi Mark! Thanks so much for your message and interest in buying the 'Zipless' vinyl album. Unfortunately, we don't have any control of the shipping costs, they're set independently by Pledge. However, we are currently offering exclusive limited edition vinyl bundles directly via the Daou Records and KID Recordings bandcamp pages which you can access here:

Daou Records -" http://bit.ly/2Qja2zh
Kid Recordings -" http://bit.ly/2RIxhzw

The stand-alone vinyl LP will be available on those sites after 12/14 - and all international shipping costs will be $26 USD.

Hope this info is helpful. if you have any other questions, please let us know.

Best xoxo

James Brown

James Brown commented

Why not sell any signed vinyl?

Artist response
Craig Roseberry

Craig Roseberry commented

Hi James. Thanks so much for your comment and for catching an error that we've since corrected. We are offering signed vinyl LP in the Zipless Plus Bundle, as well as, signed + dedicated vinyl LP in the Zipless Deluxe Bundle.